Why does chat support no longer appears on?

Why does chat support no longer appears on?

The chat feature is intended for trial accounts and offers the best service to help clarify any initial doubts/confusions.

If you have any issue, you can contact us:

How to apply a filter in a report?

How to apply a filter in a report?

To apply a filter in a custom report you must first click on Add filter:

Select you would like to use as the filter:

Define the criteria and apply the filter:

If you want to modify the filter, you just need to click on the Edit button:

How to delete / inactivate projects or services?

How to delete / inactivate projects or services?

You can inactivate a project by clicking on the last option under Project List:

You can view the inactive projects by updating the filter:

To reactivate a project, you will find it once again in the last column, however in this case it’s “green”:

Finally you must reset the filter or change it for active projects.

I’ve seen a text issue; how can I suggest this to support?

I’ve seen a text issue; how can I suggest this to support?

At ITM Platform we are pleased to receive our user’s help on improving the tool.

If something doesn’t work as it’s supposed, or you’ve seen a text error, as in example.

You only need to contact with support and tell us what’s happening. As soon as possible we will fix the issue.