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Weekly Working Hours and Weekend Configuration

In ITM Platform, you can define different working hour schedules and set non-working days (weekends) for each week.

In ORGANIZATION > USER MANAGEMENT > Working Hours, a default working hour set is available with 8 working hours from Monday to Friday.

You can also create custom weekly working hour configurations. For example:

  • America Office (Default): Monday to Friday, 8 hours per day
  • Middle East Office: Sunday to Thursday, 8 hours per day
  • Third-Level Backup Staff: Monday to Saturday, 6 hours per day

After creating these schedules, you can assign them to users.

How Working Hour Schedules Affect Users

Estimated Hour Distribution

When you assign a schedule to a user, estimated hours for each task are evenly distributed over its duration, proportionally to the working hours of each day. Non-working days from the user’s calendar are excluded.

For example, if a user is assigned 10 estimated hours over 5 days, the projected distribution will be 2 hours per day.

Timesheet

Days marked with zero hours will appear as non-working days in the timesheet.

Weekends

Days marked with zero hours in ORGANIZATION > USER MANAGEMENT > Working Hours are considered weekends and are non-working days.

How Weekends Affect Projects

Task and Project Duration

Days marked as zero hours in the default working hour schedule are non-working days when calculating task durations.

For example, if a task runs from Tuesday to next Monday in an organization where the default schedule is America Office (Monday–Friday, 8 hours/day), the task duration will be 5 working days since Saturday and Sunday are non-working.

Additionally, task duration considers non-working days set in the organization's default calendar. In the above example, if Thursday is a public holiday, the task duration would be 4 working days.

Task duration is displayed in various ITM Platform sections, including the Gantt chart, task list, project list, and reports.

Timesheet

Days marked with zero hours will also appear as non-working days in the timesheet.